Term and Conditions of Use
Copyright 2019 Mercedes-Benz Customer Solutions GmbH. All rights reserved. All text, images, graphics, sound files, video files and animation files and their arrangement are subject to copyright and other intellectual property laws.
Suspension of User Accounts
Mercedes-Benz Customer Solutions GmbH reserves the right to suspend user accounts – at any time and without prior notice – in the event of any misuse.
Unless otherwise stated, all trademarks on the Mercedes-Benz Customer Solutions GmbH website are legally protected trademarks of Daimler, this applies in particular to the model names and all logos and emblems of the company.
Mercedes-Benz Customer Solutions GmbH makes the information available without any assurance or warranty of any kind, either express or implied. Also excluded are all implied warranties in respect of marketability, fitness for any particular purpose or the non-infringement of laws and patents. Although we assume that the information supplied by us is correct, it may contain errors or inaccuracies. We would expressly point out that the products shown do not necessarily always match the products available in a specific country. Statements regarding statutory, fiscal or other legal regulations are only effective in the Federal Republic of Germany.
Mercedes-Benz Customer Solutions GmbH has sought to bring you an innovative and informative internet site and we hope that you will be as enthusiastic about our creative effort as we are. Please appreciate, however, that Daimler has to protect its intellectual property, including patents, trademarks and copyrights, and that these internet pages cannot be construed as granting any license rights to Daimler's intellectual property.
Use and Passing On of the Daimler Corporate ASE
As part of its corporate design Daimler AG uses the font family Daimler Corporate ASE, designed by Professor Kurt Weidemann and produced by URW++ Design & Development GmbH. As a Daimler Group company, Mercedes-Benz Customer Solutions GmbH is entitled to use the Daimler AG corporate font. The corporate font may be passed on free of charge to Mercedes-Benz dealers and to external third parties (agencies and suppliers), provided that the fonts are used exclusively for the fulfillment of orders placed by Daimler AG and Mercedes-Benz Customer Solutions GmbH. The recipient must have an authorized registered user account on the Daimler Brand & Design Navigator online portal. The external partner must register and apply for extended access to be able to use the fonts. The right of use granted after one access has been authorized by Daimler AG is not transferable to a third party. Such transfer is prohibited for copyright and licensing reasons.
All common usage types, i.e. desktop (e.g. InDesign or Office applications) and ePub (web embedding, web server, mobile apps etc.) are permitted without restriction.
No changes are permitted to the configuration settings of the font files. The webfonts in the EOT, SVG, WOFF and WOFF2 formats are optimized for viewing in various browsers and must not be modified. Likewise the standard formats OTF Pro (OpenType) and TTF (TrueType) for webfonts must not be converted.
Information about online dispute resolution
The European Commission has established an internet platform for online dispute resolution (so called “ODR platform”). The ODR platform is a point of entry for out-of-court resolutions relating to contractual obligations of online sales contracts. You can get to the ODR platform by following the link:
Information according to § 36 Verbraucherstreitbeilegungsgesetz (VSBG) Daimler AG will not participate in a dispute settlement proceeding in front of a consumer arbitration board according to the German Consumer Dispute Resolution Act (VSBG) and is not obliged to do so.